Our Promise

95 Okay — Responsible Gaming and Healthy Gaming Habits

Gaming should mean fun, not a burden. 95 Okay believes every player has the right to enjoy gaming safely and responsibly — and we're here to support you, every step of the way.

GamCare Approved Licensed 24/7 Support 18+ Verified

Our Position

Why Responsible Gaming so important?

Online gaming has become a popular form of entertainment for many people in Bangladesh — from betting on cricket matches to playing casino games during leisure time. But that enjoyment is only genuine when it stays within healthy limits.

From day one, 95 Okay has treated responsible gaming not as a rule to follow, but as a core value. We want every member to enjoy gaming — without it ever taking a toll on their family life, finances, or mental health.

Research shows that most people game purely for entertainment and can do so without any problems. However, for a small number of people, gaming can become excessive — and that can turn into a serious issue. 95 Okay is always ready to help identify and address that.

95 Okay's Commitment: We will never encourage unhealthy gaming habits in the name of entertainment. Our members' well-being matters more to us than our bottom line.

What Does Healthy Gaming Look Like?
Gaming is for entertainment, not a primary source of income.
Playing within your budget — only betting what you can afford to lose.
Prioritizing gaming over family, work, and health.
Being able to stop calmly after a loss.
Enjoying gaming without feeling stressed or on edge.
Don't hesitate to ask for help when you need it.

Our Tools

For Responsible Gaming Why Choose 95 Okay

We provide a range of tools so you can manage your own gaming habits, on your own terms.

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect right away, but increasing it requires a 24-hour waiting period.

Set Up in Your Account

Bet & Loss Limits

Set a limit on how much you can lose in a single bet or within a day. Once that limit is reached, betting stops automatically — the best way to prevent impulsive, costly decisions.

Automatic Protection

Session Time Limit

Decide in advance how long you want to play in a single session. Once the time is up, the system will automatically log you out. Setting a session limit helps you avoid poor decisions that come from prolonged screen time.

Auto Logout

Reality Check

A popup will appear every 30 minutes, 1 hour, or 2 hours — showing how long you've been playing and how much you've won or lost. A simple way to stay aware in the moment.

Awareness Message

Cooling-Off Period

Need a break? Suspend your account for anywhere between 1 day and 6 weeks. During this period, you won't be able to log in, deposit, or place bets — giving you the space to step back and return with a clear head.

1 Day to 6 Weeks

Self-Exclusion

Choose self-exclusion for a longer break from gaming. You can set a period of 6 months to 5 years — and your account cannot be accessed under any circumstances during that time.

6 Months to 5 Years

Warning

Problem Gaming Recognize the Signs

If you notice these signs in yourself or someone you know, take them seriously. Acknowledging the problem is the first — and most important — step.

Chasing losses with more bets

"Chasing losses" — placing bigger bets after a loss in an attempt to win back what you've lost.

Hiding your gaming from family or friends

A tendency to lie about or hide how much time or money you spend on gaming.

Gaming Within Your Means

Betting with money set aside for rent, groceries, or emergencies.

Feeling restless or irritable when not gaming

Feeling anxious or mentally restless after just a few hours away from gaming.

Neglecting work, studies, and family

Putting gaming above everyday responsibilities and relationships.

Wanting to stop but being unable to

"I'll quit after today" — yet the gaming continues, no matter how many times you say it.

Path to Support

If You Need Help What should you do?

Don't face it alone. 95 Okay and various organizations are ready to support you.

1
Ask Yourself

Start by honestly assessing your own gaming habits. Think about how long you play, how much you spend, and why you play.

2
Use 95 Okay's Tools

Set a deposit limit, cooling-off period, or self-exclusion. It's not a sign of weakness — it's a sign of self-awareness.

3
Tell Someone You Trust

Talk to a family member or friend. Keeping a gaming problem to yourself only makes the situation harder to manage.

4
Contact 95 Okay Support

Our responsible gaming team is available 24/7. Reach us via live chat or email — we're here to help.

5
Seek Professional Help

If needed, consult a mental health professional. Gaming addiction is a recognized condition — and there is help available.

Support: 95 Okay's Responsible Gaming Team: [email protected] — Support is available in Bengali.

How to Use

Gaming Protection Tools How do I set it up?

Set up responsible gaming tools on your account in just a few steps.

1
Log In

Log in to your 95 Okay account and click on the profile icon.

2
Open Settings

Go to the "Responsible Gaming" section.

3
Set Your Limits

Set your deposit limit, session time, or bet limit according to your preferences.

4
Confirm

Save your changes. Lowering a limit takes effect immediately.

Keep in Mind: Lowering a deposit limit or activating self-exclusion takes effect immediately. However, increasing a limit requires a 24-hour cooldown period — a safeguard against impulsive decisions made in the heat of the moment.

Child Protection

Minors Our Safeguarding Measures

95 Okay strictly prohibits anyone under 18 from using the platform. We verify age at every registration and may request additional documents if there is any doubt.

A note to parents: if you share a computer or smartphone at home, please password-protect your account and talk to your children about online gaming.

Strict Policy: If an underage member is identified, the account will be closed immediately and all transactions will be voided.

Our Commitment

We will never What We Won't Do

We will not encourage problem gamblers to deposit more.
We will not send bonus offers to members who have self-excluded.
We will never direct gaming marketing toward minors.
We will never promote gaming as a reliable source of income.
We will not deliberately delay closing the account of a member who has requested help.

General Questions

About Responsible Gaming Frequently Asked Questions

Once your self-exclusion period ends, you will need to actively request to reactivate your account. For exclusions of 6 months or less, you may apply once the period expires; however, longer-term exclusions may require additional verification. Your well-being is always our priority.

Yes, reducing your deposit limit or setting a new lower limit takes effect immediately. However, increasing your limit is subject to a 24-hour cooling-off period — a rule designed to protect you from impulsive decisions in the heat of the moment.

Your account balance is fully protected during any cooling-off period or self-exclusion. Once the period ends and your account is reactivated, your full balance will be available. If you need to withdraw while your account is suspended, please contact support.

Yes. If a family member is experiencing a gaming problem, please contact our support team. The situation will be assessed confidentially and appropriate action will be taken on the account in question. We take family concerns seriously.

Reality Check displays a message on your screen at your chosen interval — every 30 minutes, 1 hour, or 2 hours. It shows how long you've been playing and how much you've won or lost in the session. You can choose to "Continue" or "Stop Now."

Enjoy Safely

Play Responsibly, Have Fun at 95 Okay

We want gaming to be a source of pure enjoyment for you. Join today and use our responsible gaming tools for a safe, worry-free experience.

Self-Exclusion Available Deposit Limit 24/7 Responsible Gaming Support
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